Terms & Conditions

These terms and conditions outline the rules and regulations for the use of Crop Protection (M) Sdn Bhd’s customer portal, located at https://portal.cropp.com.my.

By accessing this website you are deemed to accept these terms and conditions (hereinafter “Terms”) and constitutes a legal agreement between you and Crop Protection (M) Sdn Bhd. Do not continue to use this website, if you do not agree to any of the Terms stated. This website (hereinafter the “Website“) is provided by Crop Protection (M) Sdn Bhd (“Crop Protection”, “us” or “we”). 

The purpose of this Website is to allow customers to access customer-related information and to submit orders for Crop Protection’s products, hereinafter referred to as “The Purpose”


Intellectual Property Rights

You agree to use this Website for lawful purposes only. You agree that you will not access this Website if you are not a customer of Crop Protection or you have not been given login credentials by us. You shall not upload, link to another URL, copy, use, modify, transmit, distribute, reverse engineer, or in any way exploit copyrighted or proprietary materials available in this Website, except as expressly permitted by us. Your use of this Website in whole or in part, is solely for the Purpose only, except as expressly permitted by us.

The material contained on this Website, including all copyrights, registered and unregistered trademarks, service marks, and trade names in this Website (including icons, taglines, design elements, graphics, logos, pictures, videos, downloads, source codes, meta tags, databases, text graphics, software) are intellectual property rights of the respective owner(s) and any unauthorised use thereof is strictly prohibited.


User Accounts

You may be granted permission to access and use an account on this Website containing your records and other information (“User Account”). The permission to establish the User Account is personal to you and cannot be shared with or otherwise used by any other individual or entity. You hereby represent and warrant that all information provided to us in registering the User Account is current, complete and correct, and that you will promptly update such information following any change that renders it incomplete or incorrect. We may refuse to open, permit access to, or terminate the User Account if we suspect any information provided by you is untrue, inaccurate, incomplete, not current, or misleading. We may place restrictions on the types and amounts of information stored in the User Account.


Your Responsibilities

You are solely responsible for (i) you and your authorized users’ access and use of our Website and compliance with these Terms, (ii) maintaining the confidentiality of you and your authorized users’ log-in information, credentials and passwords associated with your account, and the privacy and security of your account, and (iii) all activities that occur regarding your account regardless of whether the activities are undertaken by you, your employees or a third party (including your contractors or agents). We are not responsible for any alteration, compromise, corruption or loss of your data, or any activity that arises from any access to, sharing or use of your account, log-in information, credentials or passwords, or your activities, except to the extent caused by our breach of these Terms. You agree to notify us immediately of any unauthorized access or use of your account, log-in information, credentials or passwords, or any unauthorized activity in your account. We have the right to suspend or terminate your User Account access to the Website, without notice to you, if we suspect any unauthorized activity. You agree to cooperate with us in any investigation into suspected or actual unauthorized activity. You also agree to comply with all applicable laws, rules and regulations in connection with your use of our Website, including data protection, privacy, data transmission and any other rules and regulations.


Revisions

Crop Protection may revise or withdraw materials on this Website, in whole or in part, at any time without notice. We may at any time revise these Terms by updating this posting. By using this Website, you agree to be bound by any such revisions and you agree to periodically visit this page to determine the then-current Terms.


Disclaimer of Warranty

All materials, information and services included on or available through this Website are provided “as-is” and “as-available” for your use. We disclaim all warranties of any kind, either express or implied, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose, title, or non-infringement. We do not warrant that the materials on this Website will be available at any particular time or location; that any defects or errors will be corrected, or that the materials on this Website are free of viruses or other harmful components. Your use of this Website is solely at your risk.


Indemnification

You agree to indemnify, defend and hold Crop Protection and all of its agents, directors, employees, information providers, licensors and licensees (collectively, “Indemnified Parties”), harmless from and against any and all liability and costs (including, without limitation, legal fees and costs), incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of these Terms or any representations or warranties made by you herein.


Limitation of Liability

Under no circumstances shall Crop Protection, nor its agents, directors, employees, information providers, licensors and licensee, and affiliated companies be liable for any damages, including without limitation, direct, indirect, incidental, special, punitive, consequential, or other damages (including without limitation lost profits, lost revenues, or similar economic loss), whether in contract, tort, or otherwise, arising out of the use or inability to use the materials available in this Website, even if we are advised of the possibility thereof, nor for any claim by a third party.


Third Party Links

There may be other external websites that we have provided links to. These linked sites are not maintained by us and we are not responsible for the contents thereof. Any reference to a linked site or any specific third party product or service by name does not constitute or imply its endorsement by Crop Protection, and  you  assume  all  risk with respect to its use.

If you find any link on this website that is offensive for any reason, you are free to contact us and inform us any moment. We will consider requests to remove links but we are not obligated to do so or to respond to you directly.

We reserve the right to request that you remove all links or any particular link to this Website. You agree to immediately remove all links to this Website upon request.


Online Ordering

Crop Protection’s Portal is an internet service that allows you to browse and purchase a selection of our products. If you have any problems using, or any questions about, the Online ordering, please refer to our Sales Person in Charge or Email to sales@cropp.com.my and we’ll do our best to help.


Use of the online ordering system

You must be our registered customer with a valid login account to use the Online ordering system. While we use all reasonable endeavors to make sure that the Online ordering system is available 24 hours a day, 365 days of the year, we cannot guarantee that your access will be uninterrupted or error free. Access may be unavailable temporarily without notice in the event of a system failure, maintenance or any reason beyond our control.

We have the right to end our agreement with you for your use of the Online ordering system if you breach these Terms or if we suspect you have breached these terms or are engaged, or are about to be engaged or have been involved in fraudulent or illegal activity in connection with the Online ordering or on the site.


Ordering Process

When placing an order, you agree that any and all information you give us is accurate and complete.

All orders are subject to acceptance and product availability. All prices listed on the Online ordering shall be the price used for the order under this service upon your confirmation of the order. However, in the event that the price was misstated, Crop Protection reserves the right to cancel the order by notifying you within five business days of the order. We reserve the right to change prices of any product at any time. The total price of your order will be displayed prior to your purchase confirmation.

You must check all the details on this confirmation invoice are correct and contact us as soon as possible if any details are incorrect.

You will receive an email confirming your order is accepted and without this email confirmation your order is not considered as such. If your order cannot be processed, you will receive an email from us telling you the reasons why and our proposed solution. If you aren't satisfied with the proposed solution, you may decide to cancel your order.


Applicable Laws

The Website and these Terms shall be governed by and construed in accordance with the laws of Malaysia.